HOTEL MX PORTAL MAYA | Stay downtown in Playa del Carmen

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Key details

Hotel Overview

Calle 16 Norte Entre 10 Y 15 Av Colonia Centro, Playa del Carmen, Mexico, 77710

Close to the beach

Perfect

7.8

8.1

/10

3.5

3.4

Loved by guests

Excellent location
Spacious rooms
Cleanliness
Comfortable bed
Helpful staff

"The room was big and the balcony was a good bonus."

Janina from Finland

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"Swimming pool was handy, clean and tidy- but could do with a repaint."

Cory from New Zealand

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"Hotel well located, close to pharmacy, restaurants and Fifth Avenue."

Filipe M. from Brazil

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Hotel Mx Portal Maya - Downtown hotel with outdoor pool near Cozumel International Airport

Located in Centro, this hotel provides a roundtrip airport shuttle. It features an outdoor pool, a terrace, and free WiFi in all areas. The property includes a 24-hour front desk, an on-site restaurant serving buffet meals, and laundry facilities. Safety features include a carbon monoxide detector, fire extinguisher, smoke detector, security system, and first aid kit. The hotel is a short walk from 28 de Julio Square, main shopping malls, restaurants, bars, and night clubs.

Additional perks of the hotel

Walking distance to Xcaret Eco Theme Park

On-site Legends Sports Bar & Grill with terrace

Access to KOOL BEACH CLUB

Three meeting rooms for events

Massage and spa services available

Self-parking available for an extra charge

Guest reviews mention good service and family-friendly atmosphere

Accommodations

The hotel offers Master Suites with one king-size bed and two queen-size beds, and Junior Suites with either a king-size or two queen-size beds. All rooms are 45 m² and feature air conditioning, ceiling fans, safety deposit boxes, and private bathrooms with showers. Rooms include premium bedding, laptop-friendly workspaces, flat-screen TVs with cable, hairdryers, and irons. Most accommodations include balconies.

Other conveniences

Free toiletries in bathrooms

Natural light in rooms

Wardrobes for storage

Sofa bed in Junior Suites

Iron and ironing board

Individual climate control

Terrace access in some suites

Must-do experiences

Visit the ruins of Tulum for breathtaking ocean views.
Savor cochinita pibil tacos at Taqueria El Fogon.
Explore Frida Kahlo Museum for unique art and history.
Stroll through Playa del Carmen's 5th Avenue at dusk.
Shop for handicrafts at the local artisans' market in PDC.

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Choose Your Room

Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.

Master Suite

2 persons

60 m²

2 King Size Beds

Shower

Bathtub

room details

Deluxe Suite

2 persons

33 m²

2 Double beds

Shower

Bathtub

room details

Deluxe King Suite

2 persons

33 m²

1 King-size bed and 1 Sofa bed

Shower

Bathtub

room details

Junior Suite

2 persons

45 m²

1 King-size bed and 1 Sofa bed

Shower

Bathtub

room details

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Amenities

Thoughtful hotel amenities for a comfortable stay

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
24-hour security
Fire extinguishers
Key card access

Services

Housekeeping

Dining

Restaurant
Bar/ Lounge area

Spa & Leisure

Outdoor swimming pool

Room features

Air conditioning
Terrace

Bathroom

Free toiletries

Media

Flat-screen TV

Dining Onsite

At Hotel Mx Portal Maya, dining options celebrate international flavors in a vibrant, family-friendly setting. The main venue, La Ceiba Buffet & Bar, invites guests to explore a sprawling array of dishes from around the globe in an inviting atmosphere designed for all ages.

Hotel Mx Portal Maya Playa del Carmen Restaurant photo

La Ceiba Buffet & Bar

International buffet

Ambiance

Lively and family-friendly, featuring indoor seating with colorful decor and a warm atmosphere perfect for gatherings.

Key Offerings

Indulge in an extensive buffet with diverse dishes, live cooking stations, and a delightful cocktail hour to unwind. The varied selections cater to both adventurous and traditional palates.

Reservation

Not needed

Open daily from 07:00 to 23:00 for breakfast, lunch, dinner, and cocktail hour.

Hotel Location

Calle 16 Norte Entre 10 Y 15 Av Colonia Centro, Playa del Carmen, Mexico, 77710

Map view

Calle 16 Norte Entre 10 Y 15 Av Colonia Centro, Playa del Carmen, Mexico, 77710

City landmarks

Landmark

Los Fundadores Park

1.1 km

Landmark

Sun Jaguar

700 m

Landmark

Galeria de Arte 5ta Avenida

780 m

Landmark

La Sirena's Fine Mexican Handcrafts

950 m

Gallery

Tierra Huichol

920 m

Landmark

Galeria Lamanai

940 m

Landmark

La 5ta Hacienda

980 m

Landmark

Zona Arqueologica Playa del Carmen

1.5 km

Landmark

Corazon de Mexico

1.1 km

Nearby

152 Calle Quinta Avenida

Quinta Avenida

500 m

Mall

Quinta Alegria Shopping Mall

160 m

Museum

3D Museum of Wonders

210 m

Museum

Museo Frida Kahlo Playa Del Carmen

210 m

Church

Nuestra Senora del Carmen Catholic Church

210 m

Beach

Kool Beach Club

210 m

Beach

Mamita's Beach Club

210 m

Night club

Coco Bongo

210 m

Beach

Playacar

210 m

Av Constituyentes esquina 5ta esquina 5ta Avenida

Ambarte

160 m

Calle 16 Entre 5ta Avenid y 10 Avenida a un lado del centro comercial Quinta Alegría

Arte en Playa

150 m

Gallery

Riviera Art Gallery

210 m

Gallery

La Galeria de Playa Art Gallery

430 m

Avenida entre 24 y 34 calles 5a

Caminarte

430 m

Aquarium

Aquarium Beach

210 m

Avenida 5ta Entre 6 y8

Gaston Charo Art Gallery Playa del Carmen

550 m

Shopping Area

Plaza Las Americas

130 m

Casino

Grand Riviera Casino

360 m

Shopping Area

Plaza Calle Corazon

260 m

Store

MEGA Soriana

310 m

Night club

Salon Salsanera

270 m

Restaurants

Legends Sports Bar

10 m

Norte entre 10 y 15 Av 16 Local 8 Plaza Karma

Sabrina

170 m

Avenida Constituyentes between Av 10 and Av 15

UNO japanese noodles pdc

140 m

Avenida Constituyentes Esq Av 15 Local #8

Haagen Dazs

80 m

5th Avenue Plaza Comercial La Nueva Quinta

La Parrilla Mexican Grill

180 m

Calle Constituyentes esquina 5ta Avenida Col. Centro

Sapori D'Italia

140 m

Ave 10 norte entre calle 20 norte y Av. Constituyentes Local 5 y 6

Starbucks Playacar

140 m

Paseo Xaman-Ha Lt 19 Plaza Playacar

Explore Playa del Carmen

Quinta Avenida

7 minutes' walk

Vibrant pedestrian street filled with shops, cafes, and nightlife options. A cultural hub with art and local encounters.

3D Museum of Wonders

3 minutes' walk

An interactive museum featuring optical illusions and 3D art. Great for families and perfect for creative photography.

Museo Frida Kahlo Playa Del Carmen

3 minutes' walk

Art museum dedicated to the famous Mexican artist Frida Kahlo. Offers rotating exhibits and educational insights.

Los Fundadores Park

14 minutes' walk

A scenic park next to the beach, ideal for relaxation. Hosts cultural events and showcases local art.

Cenote Carwash

6 minutes' drive

Cenote offering swimming and snorkeling in crystal-clear waters. A unique natural wonder perfect for adventure seekers.

Playa Mamitas

5 minutes' walk

Popular beach with vibrant atmosphere and water sports. Perfect for sunbathing or enjoying local beach bars.

Yoga Classes

10 minutes' walk

Local studios offer yoga sessions in serene settings. Great option for relaxation and wellness during your stay.

La Parrilla Mexican Grill

3 minutes' walk

Authentic Mexican cuisine with vibrant decor. Must-try dishes include tacos and enchiladas, perfect for family dining.

UNO Japanese Noodles PDC

2 minutes' walk

Casual dining with a focus on Japanese-style noodles. Known for their flavorful broths and quick service.

Sabrina

3 minutes' walk

Charming restaurant known for fresh seafood and Italian dishes. Cozy vibe with vegetarian options available.

Legends Sports Bar

1 minute' walk

Lively bar featuring live sports and casual dining. Offers a great atmosphere for catching up with friends.

Teatro de la Ciudad

10 minutes' drive

Local theater showcasing live performances and cultural events. A vibrant venue for music, dance, and drama enthusiasts.

La 5ta Hacienda

15 minutes' walk

Restaurant and bar with live music events. Highlights local talent and offers a wonderful menu of drinks and snacks.

Transportation Tips

City Centre

Playa del Carmen5 min · 400 m

Airports

Aeropuerto de Playa del Carmen (PCM)18 min · 1.5 km

Cancun (CUN)84 min · 56.0 km

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

Public parking is possible at a location nearby for free.

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

The hotel offers a full breakfast at the price of MXN 270 per person per day.

Children & extra beds

There are no cots provided in a room.

Pets

Pets are allowed on request.

Number of rooms:

Former name

aspira hotel playa del carmen

Questions of the users

About Hotel Mx Portal Maya

Is there a microwave available in the guest rooms? Are minibars provided?

15 March 2024

Currently, microwaves are not available in the rooms, but a minibar can be provided based on availability.

Is there free parking available on-site or nearby? If so, is it guaranteed?

10 April 2024

Complimentary parking is available, though it is subject to availability. If the lot is full, the reception team can suggest alternative parking options nearby.

Can guests access the beach for free?

22 July 2024

Yes, there are several free access points to the beach located near Fifth Avenue for guests to enjoy.

What transportation options are available for reaching the hotel from Cancun Airport?

30 June 2024

An airport shuttle service is currently not offered; however, taxis or ADO buses are available options, with the nearest bus station located approximately 3.5 blocks from the hotel.

Is there a special deal available for guests utilizing the services at Kool Beach Club?

25 October 2024

Guests are entitled to a special rate on lounge chair rentals at Kool Beach Club, located on Mamitas Beach. All costs for rentals can be credited towards food and beverage purchases.

Are pets allowed, and is there any additional charge for bringing them?

5 August 2024

The hotel is pet-friendly, allowing one small dog per room for an additional fee of $250.00 per night. The pet's weight should not exceed 10 kg.

Is there an extra charge for linens and towels during the stay?

18 November 2024

Towels and linens are provided at no extra cost as part of the room amenities.

Can airport transportation for a family of six be arranged?

12 December 2024

Currently, there is no transfer service available for airport pickups. Families may consider other local transport options.

What do guests typically think about their stay here?

20 January 2025

Guests often express satisfaction with excellent service, comfortable accommodations, and the hotel's favorable location near Fifth Avenue.

Are there any available meeting or event facilities at the hotel?

15 February 2025

An event room is available for organizing various gatherings, from celebrations to business meetings, with catering options provided by Restaurante La Ceiba.